Ambrook: Remote customer success specialist (contract)

Ambrook: Remote customer success specialist (contract)

Daily Jobs · Checked October 20, 2026

Have bookkeeping experience and enjoy helping people understand financial software? Ambrook is accepting applications for a remote Customer Success Specialist on a contract basis. The company builds accounting, banking and spending tools for family-run businesses.

Job at a glance
  • Employer: Ambrook
  • Work arrangement: Remote contract; the listing also names Denver, New York and San Francisco. It does not spell out eligible states, so confirm location eligibility with the employer.
  • Hours: 20–40 per week, with a minimum commitment of 20 hours and some evening and/or weekend coverage.
  • Pay: Rat Race Rebellion reports $22–$26 per hour. The employer’s current listing does not display a pay range; confirm compensation before accepting an offer.
  • Customer contact: Support chat plus live video or phone calls.

What you would do

You would help customers set up and use Ambrook, answer product questions and troubleshoot problems. The work includes leading onboarding calls, explaining financial reports and helping business owners navigate their accounts. You would also share recurring questions and product suggestions with internal teams and help improve support documentation.

Experience to highlight

  • Practical bookkeeping or accounting experience using software, including an understanding of balance sheets, profit and loss statements and cash flow.
  • Clear writing and confident communication on live customer calls.
  • Careful troubleshooting, attention to detail and the ability to prioritize independently.
  • Availability for the required hours, including some evenings or weekends.

Experience with Ambrook is a bonus. A background in agriculture, construction, trucking or another trade industry is also helpful. The listing does not specify a degree requirement or a fixed number of years of experience.

Apply directly with Ambrook

Read the employer’s complete description and submit your application through its official Ashby careers page.

Apply with Ambrook

Sources: Ambrook’s official job listing and Rat Race Rebellion’s job lead and reported pay. IR curates job leads and is not hiring for Ambrook. Availability and requirements can change.

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