Canvas Medical is hiring a Customer Operations Coordinator, Support. This full-time, fully remote role supports customers using clinical software.

Pay: $65,000–$80,000 per year
Experience: 1+ year in support, operations, or a customer-facing role

What you’ll do

Help with user access, account unlocks, and permissions. Monitor requests from Slack, email, and web forms, route and prioritize tickets, and keep customers informed. You’ll also perform basic database checks and learn how Canvas’s clinical software works.

What they’re looking for

Strong organization and written communication, familiarity with ticketing tools and SaaS products, and a willingness to learn SQL and APIs. Healthcare experience is helpful but not required.

Benefits

The listing includes equity, health insurance, a 401(k), 12 weeks of parental leave, flexible PTO, and a home-office stipend.

Before you apply

The role is listed as fully remote, but geographic eligibility and work hours are not stated. Check those details with Canvas Medical before applying. The listing does not state a degree requirement, sponsorship policy, or application deadline.

Apply on Canvas Medical’s official careers site

Listing checked October 26, 2026. Job availability and requirements can change.